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Dear Amazon,

We received your notification about that our selling privilege was removed due to we misusing the ASIN variations and we have not sent you an acceptable plans to address the problem with our account, but actually, we did take actions to resolve the problem after received your warning, and email you about that; on 2018/06/02, we received your respond about that you appreciated our effort to comply with Amazon selling policy.

The following are the detail and POA that we made to resolve the problem and prevent misuse ASIN variations similar violation in the future, please kindly check it, we promise that we did not let this issue happen again in the future;

--Adding children products that are not true variations of the parent product

-- Changing the patent product’s detail page so it does not match the children.

The issue that caused the complaints:

Our mistake is that we used clothes category to upload our goods for phone accessories , due to we cannot choose colors variations from the phone accessories category. This mistake was made by our new staff who just worked at our company for a week.

Immediate Actions we taken

1, our sales manager checked all our on-line listings one by one , any one which has been violated the rules of Amazon has been removed, please kindly check the some details as follows :

ASIN

Item

Problem

measure

B07CYMXW7C

Phone case

Incorrect variation

Removed it

B07CYYX76B

Phone case

Incorrect variation

Removed it

B076ZKBF24

Phone case

Incorrect variation

Removed it

B076ZDVQMS

Phone case

Incorrect variation

Removed it

B07CZ4YS4L

Phone case

Incorrect variation

Removed it

B076ZB8MVV

Phone case

Incorrect variation

Removed it

We listed only 6 ASIN here , but we total deleted about 12 ASIN from our inventory, we are sure there is no mistake at our variations now;

To prevent similar violation in the future, we will follow ASIN creation Policy, we learn ASIN Creation Policy again:

Matching our products to existing products in the Amazon catalog helps drive a high-quality customer experience. Matching to an existing product instead of creating a duplicate listing allows we to more fully benefit from buyer interest and traffic for that product,

The following prohibited practices are a misuse of variations ( also known as parent-child relationships). If create a negative customer experience and can result in our ASIN creation or selling privileges being temporarily or permanently removed:

Adding children that are not variations of the parent product;

Changing the parent product’s detail page so it does not match the children;

Adding multi-pack children by bundling two or more of the same manufacturer products , such as bundling two three-packs to create a package quantity of six. Multi-pack children must be packaged by the manufacturer. If a customer wants to buy two or more of the same product , they can select that quantity for purchase.

Here are things to keep in mind to help ensure we create the relationship correctly: